Snowline
Terms of Service
1. Scope and provider
These Terms of Service ("Terms") govern the use of the Snowline mobile application and the website at snowline.club (together the "Service"). The Service is provided to you by the operator identified in our Legal Notice (Impressum) ("we", "us").
2. Eligibility
- You must be at least 13 years old to create an account.
- If you are between 13 and 15 years old, you may only use the Service with the consent of a parent or legal guardian, who also accepts these Terms on your behalf.
- If you are under 16, your parent or guardian must additionally consent to the processing of your personal data as described in our Privacy Policy.
3. Your account
You sign in with Sign in with Apple or Google Sign-In; we do not issue separate passwords. You are responsible for the accuracy of the information you provide, for keeping access to your device and Apple/Google account secure, and for all activity that happens under your account. One person may hold one account; you may not transfer or sell it.
4. Subscriptions and payments
Paid features (e.g. Snowline Pro) are offered as auto-renewing subscriptions purchased through the App Store:
- Payment is charged to your Apple ID when you confirm the purchase.
- A free trial, where offered, converts into a paid subscription unless you cancel at least 24 hours before the trial ends.
- The subscription renews automatically unless cancelled at least 24 hours before the end of the current period.
- You manage or cancel your subscription in your iPhone Settings → Apple ID → Subscriptions. We cannot cancel it for you.
- Refunds are subject to Apple's policies; we have no access to your payment details.
If you are a consumer in the EU, statutory withdrawal rights that apply to your contract with Apple remain unaffected.
5. Acceptable use and safety
Snowline records and shares ski and snowboard activities. When using the Service you agree:
- Ride within your ability. The Service is a recording tool, not a guide or coach. Slope difficulty ratings, detection results and statistics can be wrong. You are solely responsible for your own safety and for following the rules of the mountain (FIS rules) and applicable law.
- Never use the app in a way that distracts you while riding, operating lifts, or driving.
- Do not track, record or share another person's location without their consent; do not harass, impersonate or endanger other users.
- Do not attempt to access the Service other than through its public interfaces, reverse engineer it beyond what law permits, or interfere with its operation.
- Do not upload unlawful, infringing or harmful content, including profile photos and usernames.
6. Location data and sharing
Core features require precise location while you ride. Your detailed track stays private to your account, while connected friends can see profile information and summaries of your ski days. During an active recording, friends can also see your live position unless you enable Private Session. Only connect with people you trust and review your privacy choices before your first session. Details: Privacy Policy.
7. Your content
You keep all rights to content you create with the Service (tracks, statistics, photos, profile information). You grant us a worldwide, royalty-free licence to store this content and make it available within the Service to the audience you chose (you, your friends, or everyone where a feature says so) — only for the purpose of operating and improving the Service. This licence ends when you delete the content or your account, except for temporary backup copies and content others have already received through a sharing feature.
8. Availability and changes
We work hard to keep the Service available and correct, but it is provided "as is": features, resorts, maps and third-party data may be incomplete or wrong, and we may modify, suspend or discontinue parts of the Service. If a change materially reduces your rights, we will inform you in advance inside the app.
9. Term and termination
You can stop using the Service and delete your account at any time (in-app: Profile → Settings → Delete Account). We may suspend or terminate accounts that violate these Terms, that are used unlawfully, or that endanger others — after notice where reasonably possible. Statutory rights to ordinary or extraordinary termination remain unaffected.
10. Disclaimers and liability
To the extent permitted by law, we are liable — regardless of the legal grounds — only for damages caused intentionally or by gross negligence, for damages from injury to life, body or health caused by any negligent breach of duty, for damages covered by mandatory product-liability law, and for the absence of any warranted characteristic. In cases of simple negligence, liability exists only for breach of a material contractual obligation (Kardinalpflicht), and then limited to the foreseeable damage typical for this type of contract. These limits do not apply where we have given an express written guarantee, and they do not limit your statutory rights as a consumer.
11. Governing law and jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country in which you have your habitual residence remain unaffected. The place of jurisdiction for merchants, legal entities under public law and special funds under public law is our registered office; otherwise the statutory provisions apply.
12. Changes to these Terms
We may amend these Terms to reflect changes in the Service or the law. We will notify you of material amendments before they take effect. Where required, we will ask you to accept the updated Terms. Changes do not limit statutory consumer rights.
13. Contact
Questions, notices and complaints: support@snowline.club or the address in our Legal Notice.